At Posh Parka Lifes, your satisfaction is our top priority. We understand that sometimes an item may not meet your expectations, and we want to make the return process as smooth and hassle-free as possible.

Easy Returns

If you’re not completely satisfied with your purchase, we’re here to help. You can return any unworn, unwashed, and undamaged items within 30 days of receiving your order. Simply ensure that all original tags are attached and that the item is in its original packaging.

How to Initiate a Return

To start a return, please email our customer service team at [email protected] with your order number and the reason for your return. We will provide you with detailed instructions and a return authorization number to help process your return quickly.

Return Shipping Costs

If your return is due to a defect or an error on our part, we will cover the return shipping costs. For all other returns, the customer is responsible for the return shipping fee. We recommend using a trackable shipping method to ensure your return reaches us safely.

Refund Process

Once we receive your returned item and inspect it, we will process your refund. Please allow 5-7 business days for the refund to be credited to your original payment method. You will receive a confirmation email once your refund has been issued.

Exchanges

If you wish to exchange an item for a different size or color, please contact us at [email protected]. We will guide you through the process and help ensure you get the right item. Exchanges are subject to product availability.

Non-Returnable Items

For hygiene reasons, certain items such as intimate apparel, swimwear, and clearance items are final sale and cannot be returned or exchanged. Please check the product description before making your purchase.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at [email protected]. We will arrange for a replacement or refund, including any shipping costs. Your satisfaction is our priority, and we will work swiftly to resolve the issue.

Thank You for Shopping with Us

We appreciate your business and are committed to providing you with high-quality fashion and excellent customer service. If you have any questions or concerns about our Returns Policy, don’t hesitate to reach out to us at [email protected]. We’re here to help!